This Privacy Policy describes how A Touch of Nola (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

SECTION 1 - COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

SECTION 2 - DEVICE INFORMATION
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.

SECTION 3 - ORDER INFORMATION
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify, PayPal (if applicable) & USPS.

SECTION 4 - CUSTOMER SUPPORT INFORMATION
Examples of Personal Information collected: email addresses, phone numbers.
Purpose of collection: to provide customer support.
Source of collection: collected from you.

SECTION 5 - LINKS
When you click on links on our Site, they may direct you away from our Site. For example when paying by PayPal you will be directed to the PayPal site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. For PayPal, you may find their privacy policy here: https://www.paypal.com/webapps/
mpp/ua/privacy-full

SECTION 6 - SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SECTION 7 - BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/
gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/
understanding-online-advertising/how-does-it-work.

SECTION 8 - USING PERSONAL INFORMATION
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. Your information is never sold and is exclusively shared with trusted third party platforms, including Shopify, PayPal and USPS.

SECTION 9 - AUTOMATIC DECISION MAKING
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include: Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours. Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

SECTION 10 - RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below. 

SECTION 11 - COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store:
Name: 
_ab
Function: Used in connection with access to admin.
Name:
_secure_session_id
Function: Used in connection with navigation through a storefront.
Name:
cart
Function: Used in connection with shopping cart.
Name:
cart_sig
Function: Used in connection with checkout.
Name:
cart_ts
Function: Used in connection with checkout.
Name:
checkout_token
Function: Used in connection with checkout.
Name:
secret
Function: Used in connection with checkout.
Name:
secure_customer_sig
Function: Used in connection with customer login.
Name:
storefront_digest
Function: Used in connection with customer login.
Name:
_shopify_u
Function: Used to facilitate updating customer account information.

Reporting and Analytics:
Name:
_tracking_consent
Function: Tracking preferences.
Name:
_landing_page
Function: Track landing pages
Name:
_orig_referrer
Function: Track landing pages
Name:
_s
Function: Shopify analytics.
Name:
_shopify_fs
Shopify analytics.
Name:
_shopify_s
Function: Shopify analytics.
Name:
_shopify_sa_p
Function: Shopify analytics relating to marketing & referrals.
Name:
_shopify_sa_t
Function: Shopify analytics relating to marketing & referrals.
Name:
_shopify_y
Function: Shopify analytics.
Name:
_y
Function: Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

SECTION 12 - DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

SECTION 13 - YOUR RIGHTS
CCPA: If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us in writing at A Touch of Nola, 66041 Hickory Street, Mandeville, LA 70448.

SECTION 14 - CHANGES
Last updated: 7/29/21. We reserve the right to modify this Privacy Policy at any time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Changes and clarifications will take effect immediately upon their posting on the Site.

SECTION 15 - CONTACT
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us by e-mail at handmade@atouchofnola.com or by mail at: A Touch of Nola, 66041 Hickory Street, Mandeville LA 70448, United States














 

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